Residential Payment Options

Residential Payment Options

Mountaineer Gas Company offers several easy and convenient ways to pay your natural gas bill. You can choose the one that works best for you.

Paperless Billing

FREE online: receive, review and pay your bill online.

Payment Locations

Find the payment center nearest you and stop by!

One-Time Payment

This feature can be used for one-time payments only. A small fee will be charged for this service.

Direct Payment

This feature allows for monthly automatic payments.

Budget Payment Plan

Pay a fixed amount each month based on your average annual gas usage.

Pay by Mail

To pay by mail, simply use the return envelope that comes with your natural gas bill or send your payment to:

     Mountaineer Gas Company
     PO Box 580211
     Charlotte NC 28258-0211

Third-Party Notification

You can request to have a friend, neighbor, relative or social service agency notified if you ever receive a disconnection notice because of unpaid bills. The party you choose has no obligation to pay the bill, but can help you make payment arrangements and avoid disconnection should you be ill, incapacitated or away from home. Give us a call if you like to designate a third party.

Bill Payment Assistance

If you have problems paying your natural gas bill, call us and one of our Customer Service Representatives will provide information on assistance programs available to you.

If you have received a termination notice, you must call our Customer Service Center (1-800-834-2070 toll free) to make payment, payment arrangements or provide customer service with confirmation of payment in order to reduce the possibility of termination prior to us receiving record of payment.